Customer Service

If you are on site, feel free to stop by our tent, we are located across from the Gear Shop. Or send us an email: 

During the off season, we do not keep regular live chat and or phone support hours. The best way to reach us during this time is through email and or leaving us a support ticket. If you do call, please leave us a voicemail and we will return your call as soon as we can. 


Our goal is simple: to get AMAZING photographs of your team throughout their tournament week at Cooperstown All Star Village. We try to cover a portion of every daytime game, (weather permitting) team pictures on your first day, opening ceremony & skills competition (weather permitting). Each team has their own online Complimentary Team Gallery for the time they are here. We will make those images available for players, friends and family to view and purchase in a variety of print sizes and poster designs. For those interested in digital files, we offer some really great deals on those as well. Whichever way you go with us, you will cherish this once in a lifetime Cooperstown baseball experience for years to come!


The number one thing we highly recommend each parent do is create an account with us and add images of your player throughout the week to your "favorites folder" making it easier to keep track of them. We recommend you do this on a daily basis to keep up with the photos so you won't have to potentially go through thousands of images at the end of the week. 

It can be oppressive if you wait until the end of the week to go through and organize your photos and you may not have time to get your order in.

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